Teamviewer QuickSupport is free install and quick let the IT guy to remote your computer for fix problem.
http://download.teamviewer.com/download/TeamViewerQS.exe <<< For Windows User
http://download.teamviewer.com/download/TeamViewerQS.dmg <<< For Apple Mac User
The following screen is "picture" and sample, so dont give me the picture ID and Password : )
PS : When run the program and it ask you any question, just click "YES" or "Run"
啟動後，約數秒便會出現 "ID" 及 "Password"，請告訴 IT 人你的 ID 及 Password, 同時請不要關閉這個視窗。
After Run, just take few second, it will pop up "ID" & "Password", just let the IT guy know just ID & Password, and keep the windows open.