– Login Office 365 with Administrator Account
Admin > Exchange > Permission > Discovery Manager > Add “Mailbox Import Export”
Permission > eDiscovery Manager, required the following roles assigned:
Case Management, Compliance Search, Export, Hold, Preview, Review, and RMS Decrypt.
eDiscovery Administrator, please add your admin account as a Members
Compliance Administrator, please add your admin account as Member, else you will only allow Export report and missing Export Result
– Goto Admin > Security & Compliance
Search > Content Search
Then “New Search” > “Specific Locations” click Modify
Exchange email > “Choose users, groups, or teams”
Here will not display user, you should type at least 3 character for search the mailbox
You can choose more than one user, on export action you can split for each user or merge to same PST.
Then Save & Run, when press Save, please give a name for the job
Click the Job on search tabs > More > Export Results
If you can’t find “Export Results”, please make sure the above step permission is done and wait around 30 mins and try again.
Now you can select One PST file for each mailbox or containing all user
Click Exports Tabs > Select Job > Click “Download” Results
After click “Download results” will pop-up “e-Discovery Export Tool” windows, If can’t pop-up please try Internet Explorer or Chrome install ClickOnce, if got error say security is not to allow then you should find IT guy for help.
Please make sure Status: is not preparing data… you should wait for it 100% prepared then come to download.
Click “Copy to Clipboard” and paste to “eDiscovery Export Tools”, browse the save location then press “Start”