Step1:
– Login Office 365 with Administrator Account
Admin > Exchange > Permission > Discovery Manager > Add “Mailbox Import Export”
https://outlook.office365.com/ecp/?form=eac
Step 2:
Permission > eDiscovery Manager, required the following roles assigned:
https://protection.office.com/permissions
Case Management, Compliance Search, Export, Hold, Preview, Review, and RMS Decrypt.
eDiscovery Administrator, please add your admin account as a Members
&
Compliance Administrator, please add your admin account as Member, else you will only allow Export report and missing Export Result
Step 3:
– Goto Admin > Security & Compliance
https://compliance.microsoft.com/contentsearchv2?viewid=search
Search > Content Search
Then “New Search” > “Specific Locations” click Modify
Exchange email > “Choose users, groups, or teams”
Here will not display user, you should type at least 3 character for search the mailbox
You can choose more than one user, on export action you can split for each user or merge to same PST.
Step 4:
Then Save & Run, when press Save, please give a name for the job
Click the Job on search tabs > More > Export Results
If you can’t find “Export Results”, please make sure the above step permission is done and wait around 30 mins and try again.
Step 5:
Now you can select One PST file for each mailbox or containing all user
Click Exports Tabs > Select Job > Click “Download” Results
Step 6:
After click “Download results” will pop-up “e-Discovery Export Tool” windows, If can’t pop-up please try Internet Explorer or Chrome install ClickOnce, if got error say security is not to allow then you should find IT guy for help.
Please make sure Status: is not preparing data… you should wait for it 100% prepared then come to download.
Click “Copy to Clipboard” and paste to “eDiscovery Export Tools”, browse the save location then press “Start”
